We believe that interactive prize gaming should be an enjoyable, sustainable hobby — never a source of stress or financial concern.
Interactive prize gaming is designed to be entertaining. Our Player Protection tools ensure that your experience remains positive and within your personal limits — always in your control.
Set daily, weekly, or monthly deposit limits directly within your Revolut account. Once set, limits cannot be increased for 24 hours — giving you time to reflect before changing them.
Configure maximum session durations. Once your time limit is reached, the platform will notify you and pause access until the following day. Session limits reset at midnight.
Take a short break from prize gaming — 24 hours, 7 days, or 30 days. During a cooling-off period, access to prize games is suspended while your account and balance remain fully accessible.
Request permanent or long-term exclusion from all prize gaming features. Self-exclusion takes effect within 24 hours and lasts a minimum of 6 months. Contact us to request this.
Access a full log of your prize gaming sessions, deposits, and payouts directly in your Revolut account history. Complete transparency on all activity at all times.
Opt in to regular session notifications that remind you how long you've been playing and summarise your session results. A useful pause that keeps you informed and in control.
Prize gaming is intended as entertainment. If you recognise any of the following signs in yourself or someone you know, it may be time to step back and seek support:
Spending more than you intended or can comfortably afford
Thinking about prize gaming excessively or when doing other activities
Continuing to play to try to recover previous losses
Lying to family or friends about how much time or money you spend on gaming
Neglecting responsibilities, relationships, or health because of gaming
Feeling anxious, irritable, or restless when not able to play
If any of these apply, we strongly encourage you to use our self-exclusion tool and speak with one of the support organisations listed below. Seeking help is a sign of strength, not weakness.
The following independent organisations provide free, confidential support and guidance for anyone concerned about their interactive gaming habits:
Free information, advice and support for anyone affected by problematic gaming.
gamcare.org.ukIndependent UK charity providing free support, resources and a 24/7 helpline.
begambleaware.orgSpecialist residential and online treatment for people with severe gaming-related concerns.
gordonmoody.org.ukTo request immediate self-exclusion, a cooling-off period, or any player protection tool, contact our dedicated support team:
Email: [email protected]
Include your registered email address in the subject line and the type of protection you require. Welfare requests are treated as priority and responded to within 2 business hours.
PrizeGaming Community is committed to operating responsibly. We reserve the right to restrict or suspend access to any account where we identify signs of harmful patterns, regardless of whether the player has requested exclusion. Player wellbeing always comes first.